This privacy policy forms part of our Website's Terms of Service, by accepting the Terms of Service and the Privacy Policy on the registration page, you consent to provide sensitive personal data or personal information and are aware of the purpose of sharing such information. The following policy applies to your use of ZYGARDE TECHNOLOGIES PRIVATE LIMITED NETWORK PRIVATE LIMITED (hereinafter referred as “ZYGARDE TECHNOLOGIES PRIVATE LIMITED” or “we” or “us” or “our”) website and/or Services, and covers information collected in connection with your access to and use of our website and/or Services. Please read this Privacy Policy carefully.

By registering with us and continuing to interact with us, you are consenting to the practices described in this Privacy Policy. The registration procedure to access our services cannot be completed until information in the non-optional fields is provided. Certain additional personal information may also be requested by Zygrade Game for permitting you access to any Cash Games organized by us.

We respect your privacy and assure you that any information provided by you to ZYGARDE TECHNOLOGIES PRIVATE LIMITED is protected and will be dealt with according to this Policy and the applicable laws. To avail the services offered on www.rummydurak.com and respective apps [application(s)] (hereinafter singly referred as the "Platform" and collectively referred as “Platforms”), you may have to provide certain information to us. This Policy provides the procedure followed by ZYGARDE TECHNOLOGIES PRIVATE LIMITED to gather, use, store, disclose and manage users' personal data. ZYGARDE TECHNOLOGIES PRIVATE LIMITED only collects personal data for the purpose of verifying user accounts, maintaining the accounts of the users, completing transactions of the users, analyzing user behaviour and other related requirements. Our commitment to protecting user data is based on the principles of transparency, fairness, accuracy, data minimization, integrity and confidentiality.

We collect or receive information you provide when you use, register on our Platform, access your account, communicate with us, answer our surveys, upload content, or otherwise use our Services. You agree to grant your consent on the Platform for such access. You will not be able to access certain features on the Platform in the absence of such consent. We collect the following information about you:

• 1. Login credentials:
  • Account password (including SMS we send to user for receiving OTP and permanent password user create in game)
  • Telephone number
  • Email address
  • Social media account ID (where submitted by you), and other relevant profile information
• 2. Transaction details:
  • Financial information such as Bank account and other payment method details (including but not limited to UPI account)
• 3. Technical information:
  • The IP address of your computer/device, exact location, browser type and language
  • The device details (including network type, network operator and CPU) for improving gameplay experience of users and other unique device identifiers for specific rewards recommendation.
  • Note: Obtaining your exact location is to comply with government regulations. We do not offer our services in the states of Assam, Odisha, Meghalaya, Nagaland, Sikkim, Andhra Pradesh and Telangana
• 4. Identity verification:
  • Name
  • Date of birth
  • Postal/Contact address
  • ID proof for KYC verification, including Aadhaar Card number, voter ID card number, passport number and driving license (as applicable)
  • PAN Card number (as applicable) for using the cash withdrawal option
  • Note: Obtaining the above personal information is in response to government regulations. Our Platform are meant only for persons aged 18 or above
• 5. Functional necessity:
  • The date and the time during which you accessed the Platform
  • The address of any website which you may have used to arrive at the Platform
  • Your camera, photograph and file permission for supporting documents of online customer feedback (as applicable) and KYC verification on the Platform
  • Our Platform will also collect any Telephone Number and Name of any contact you agree to provide for ‘Refer&Earn’ related promotions or any other promotions.

We may use information about you for number of purposes, including:

• a. For providing our services:

  • All users of Zygrade Game consent to the use of Sensitive Personal Data and Other Personal Information for verifying user accounts, maintaining the accounts of the users, completing transactions of the users, for analyzing user behavior and other related requirements.

• b. Improving and developing our services:

  • We may also use software applications for Platform traffic analysis, gathering related statistics, advertising and for determining the efficacy and popularity of Zygrade Game, among others.

  • We may use the technical information you provided to perform internal operations such as troubleshooting, data analysis, testing, research, statistical, internal training, and quality management purposes aimed at improving the Platform, enhancing future game developments. Such analysis is aggregated and does not pertain to any specific User.

• c. Mobile and email communication:

  • When you register your telephone number or connect your email address with Zygrade Game, you agree to receive mobile and email communication from ZYGARDE TECHNOLOGIES PRIVATE LIMITED and entities specifically authorized by ZYGARDE TECHNOLOGIES PRIVATE LIMITED and other users. You agree and acknowledge to receive promotions from Zygrade Game. You also agree and acknowledge that when you use our referral program for referring someone, ZYGARDE TECHNOLOGIES PRIVATE LIMITED will send SMS or email to such person referred by you on your behalf.

• d. Marketing:

  • We may also use your name, photo, Login ID and the state from where you are participating when announcing the results of any contests run on the Platform. Such contests are further governed by contest specific terms and conditions, if any, in addition to the Terms of Service which shall be available to the Platforms as and when such a contest is run on any Platform.

  • You consent that we may also use your name, photo, Login ID and the state from where you are participating when announcing the results of any contests run on the Platform. Such contests are further governed by contest specific terms and conditions, if any, in addition to the Terms of Service which shall be available to the Platforms as and when such a contest is run on any Platform. Zygrade Game conducts periodic analysis and survey of the traffic to the Platform for market research and advertising purposes. In pursuance of the same, we reserve the right to share your registration information with Zygrade Game appointed market research and advertising companies or firms from time to time for the said purposes. ZYGARDE TECHNOLOGIES PRIVATE LIMITED may also use cumulative non-personal information for auditing and analysis purposes with the aim of improving its services.

• e. Cookies:

  • What is a Cookie: A cookie is a small text file that uniquely identifies your browser when you visit a website. Cookies allow us to retain your preferences and account settings, among other things.

  • You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but You can usually modify Your browser setting to decline cookies if You prefer. This may prevent You from taking full advantage of the Website.

  • You understand and accept that when you visit our Platform(s), cookies may be left in your computer. These cookies assigned by the servers of ZYGARDE TECHNOLOGIES PRIVATE LIMITED may be used to personalize your experience on the Platform(s). Additionally, cookies may also be used for authentication, game management, data analysis and security purposes.

  • Cookies may also be assigned by the advertisers of ZYGARDE TECHNOLOGIES PRIVATE LIMITED when you click on any of the advertisements which may be displayed on any Website in which case such cookies are controlled by these advertisers and not ZYGARDE TECHNOLOGIES PRIVATE LIMITED.

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures. We also undertake measures including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. ZYGARDE TECHNOLOGIES PRIVATE LIMITED has a comprehensive information security program and information security policies which contain managerial, technical, operational and physical security control measures adopted by ZYGARDE TECHNOLOGIES PRIVATE LIMITED for the protection of Sensitive Personal Data and Other Personal Information.

Information gathered by ZYGARDE TECHNOLOGIES PRIVATE LIMITED is stored securely using several information security applications including firewalls. However, security is always relative and ZYGARDE TECHNOLOGIES PRIVATE LIMITED cannot guarantee that its security measures are absolute and cannot be breached. Data which is transmitted over the Internet is inherently exposed to security risks or threats. For instance, information transmitted via chat or email can be compromised and used by others. Therefore, ZYGARDE TECHNOLOGIES PRIVATE LIMITED cannot guarantee any security for such information in the course of transmission through the internet infrastructure or any unsolicited disclosures made by any user availing the services of the Platform.

When you register with Zygrade Game, your account is protected by means of login information which includes a username and a password that is known only to you. Therefore, you should not provide your user credentials and related personal information to anyone whosoever and breach hereof constitutes violation of this Policy and can also result in closure of account in certain cases. If you become aware of or reasonably suspect any breach of security, including compromise of your login information, it is your responsibility to immediately notify the same to ZYGARDE TECHNOLOGIES PRIVATE LIMITED.

The Platform may contain links to the other websites/portals. Such websites/portals are governed by their own privacy policies and ZYGARDE TECHNOLOGIES PRIVATE LIMITED does not exercise any control over them. It is your responsibility to read and understand the privacy policy of such websites/portals when you follow a link outside the Website. You are advised to exercise caution in sharing any personal information with any third party that advertises on the Platforms and ZYGARDE TECHNOLOGIES PRIVATE LIMITED shall not be responsible for such information provided by you on third party websites/portals.

Zygrade Game has a policy of not sharing any personally identifiable information with anyone other than the entities specifically authorized by Zygrade Game, which may include advertisers and sponsors of Zygrade Game. We may be required to share information received from you with our employees, contractors, agents and regulatory authority(ies). We restrict access of personal information to these above mentioned parties and only allow access to your data on a need-to-know basis in order to process it for providing our Services, or otherwise if requested by any judicial, quasi judicial, administrative or regulatory or enforcement or Governmental authority(ies).

Zygrade Game conducts periodic analysis and survey of the traffic to the Platform for market research and advertising purposes. In pursuance of the same, we reserve the right to share your registration information with Zygrade Game appointed market research and advertising companies or firms from time to time for the said purposes. ZYGARDE TECHNOLOGIES PRIVATE LIMITED may also use cumulative non-personal information for auditing and analysis purposes with the aim of improving its services.

You have control over your data in the following ways:

• a. Updating your information

  • You shall be entitled to update the information provided by you by contacting us at contact@rummydurak.com. Your information shall be updated subject to reasonable checks and confirmation by ZYGARDE TECHNOLOGIES PRIVATE LIMITED.

• b. Withdrawal of consent

  • All users of Zygrade Game consent to the use of their personal Information by Zygrade Game for the purposes stated in this policy. But users are entitled to withdraw consent for use of their Sensitive Personal Data or Other Personal Information by emailing a specific request to contact@rummydurak.com, as the case may be. Withdrawal of consent of all or any part of Sensitive Personal Data and Other Personal Information may result in immediate withdrawal of any right to avail the services provided by ZYGARDE TECHNOLOGIES PRIVATE LIMITED.

  • Withdrawal of consent shall not restrict the right of ZYGARDE TECHNOLOGIES PRIVATE LIMITED to use Other Personal Information for analysis of user data, and or furnishing the information as and when called for by enforcement agency/ies for investigation subject to the condition that the Other Personal Information used in any analysis is not personally identifiable to any individual user.

• c. Deletion of Data

  • Users may raise a request for deletion of any or all personal data or information stored with Zygrade Game by contacting our customer service team via email: contact@rummydurak.com. Users need to indicate all or any part of personal data to be deleted in the request email. Once your request for deletion has been received and confirmed, ZYGARDE TECHNOLOGIES PRIVATE LIMITED will delete your personal data or information from our records and respond to you with results by the the same contact.

  • Please note that we may have to also retain such personal data or information if any exception applies as stated in the Exclusions clause of this Privacy Policy or if applicable laws require us to maintain archives or retention of data including such personal data or information.

Our Platform are meant only for persons aged 18 or above. If you are under 18 years of age, you are not permitted to use our Platform. If you are a parent and/or guardian and believe that we may have inadvertently collected personal information from your child, you can notify us immediately by sending an email to contact@rummydurak.com.

ZYGARDE TECHNOLOGIES PRIVATE LIMITED shall retain the information provided by the users for such period of time as is required to fulfil the purposes for which such information is collected, as outlined in this Privacy Policy, subject to such longer time periods of retention as may be required under any applicable laws.

ZYGARDE TECHNOLOGIES PRIVATE LIMITED may share your personal information if sharing of such information is necessary:

• to comply with legal processes or governmental request;

• to enforce the Terms of Service and this Privacy Policy;

• for prevention of fraud;

• for issues involving information security,

• to protect:

  • a.your rights;

  • b.rights of the persons whose details you share under any referral program;

  • c.rights of ZYGARDE TECHNOLOGIES PRIVATE LIMITED;

  • d.rights of the general public..

ZYGARDE TECHNOLOGIES PRIVATE LIMITED confirms that this Privacy Policy is only a description of its operation regarding user information. This Policy is not intended to and does not create any legal rights in your favour or in the favour of any other person. ZYGARDE TECHNOLOGIES PRIVATE LIMITED reserves the right to change this Policy at any time without giving you prior notice. The liability of ZYGARDE TECHNOLOGIES PRIVATE LIMITED shall be limited to removal of Sensitive Personal Data from the system of the Platforms and removal of personally identifiable elements of the Other Personal Information. Notwithstanding anything to the contrary contained in this Policy and elsewhere, the aggregate liability of ZYGARDE TECHNOLOGIES PRIVATE LIMITED for all claims for damages pursuant to provisions of services on the Platforms, including claims in respect to the violation of this Policy, shall be limited to the aggregate maximum amount of liability as provided in the Terms of Service.